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FAQ's

What is included in the membership plans?

The membership plans include exclusive discounts on orders, extra discounts on combos, and a free monthly skin consultation.

How much do the membership plans cost?

The 3-month membership costs ₹49, the 6-month membership costs ₹99, and the 12-month membership costs ₹149.

Can I get a discount on my first order?

Yes, you get an additional discount on your order as per the membership plan you choose. The longer your membership, the bigger the discount.

How do I avail of the free skin consultation?

As a member, you can avail of a free monthly skin consultation with our experts. Simply book an appointment through your account.

Is the membership fee refundable?

No, the membership fee is non-refundable. However, you can cancel your membership before it expires.

Can I upgrade my membership plan?

Yes, you can upgrade your membership plan at any time. Please contact customer support to adjust your membership.

Can I share my membership with others?

No, the membership is non-transferable and valid only for the account holder.

How can I renew my membership?

Your membership will be automatically renewed at the end of the term unless you cancel it. You will receive a reminder before the renewal.

What if I miss my free skin consultation for a month?

The consultation is valid for the current month only. Unused consultations cannot be carried forward to the next month.

Terms & Conditions

Non-transferable: Your Glopetra membership is exclusive to the registered account holder. It is not transferable, and benefits cannot be shared or passed on.

Membership Duration: Membership plans are valid for three months and will renew automatically unless canceled prior to the renewal date.

Cancellation: You can cancel your membership anytime before the renewal date, but please note that membership fees are non-refundable.

Discounts and Benefits:
  • Discounts apply only to eligible products and cannot be combined with other offers unless otherwise specified.
  • Extra discounts are applied at checkout for eligible items.

Skin Consultation:

  • Enjoy a free monthly skin consultation, which is subject to availability. You must book the consultation in advance through your account.
  • The consultation is personal and cannot be shared.

Changes to Membership Plans:

Glopetra reserves the right to modify membership plans, benefits, prices, or terms at any time. Any changes will be communicated to you.

Payment: Payment for membership plans is required upfront at the time of purchase. These payments are non-refundable, even if canceled early.

Refund Policy: No refunds are issued for unused benefits or missed consultations.

Account Responsibility: It is your responsibility to keep your Glopetra account information accurate and up to date in order to fully benefit from your membership.

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