Terms And Condition

Welcome to Glopetra, your trusted destination for dermatologically tested skincare products. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.

Acceptance of Terms

By accessing or using Glopetra.com, you agree to be bound by these Terms and Conditions and any future amendments. If you do not agree with any of these terms, please refrain from using our website.

Product Information

We make every effort to provide accurate product descriptions and pricing information. However, we do not guarantee that the content is error-free. Product availability, descriptions, and pricing may change without prior notice.

Account Registration

To place an order, you may be required to create an account. You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.

Orders and Payments

All orders are subject to acceptance and availability. Prices and availability of products are subject to change without notice.

We accept payments via secure online methods, including credit/debit cards and other payment options available on the website. By placing an order, you confirm that the payment details provided are valid and correct.

Replacement Policy

We value your shopping experience. If there are any issues with your order, we offer a hassle-free replacement within 7 days under the following conditions:

Incorrect Product: If you receive a product different from what you ordered, please email us with a picture of the product and your order number. We will arrange a free replacement.

  • Damaged Product: If you receive a damaged product, please email us with a picture of the damaged item and your order number. We will send a replacement at no additional cost.

  • Incomplete Order: If some items from your order are missing, please notify us with your order details, and we will dispatch the missing items immediately.

Refund Policy for Prepaid Orders:

  • If you wish to cancel your order, kindly email or call us during business hours. Cancellations are subject to shipment status, and refunds will be processed within 7 working days.

  • If your prepaid order is returned to us, we will issue a full refund to your payment method or bank details.

For product-related concerns, you can reach us at:
Phone: +91 9888001229
Email: glopetracosmetic@gmail.com

Returns and Exchanges

We accept returns and exchanges as per our Return & Exchange Policy. Please contact us within 7 days of receiving your order for any issues regarding damaged, defective, or incorrect products.

We reserve the right to refuse returns or exchanges if the products are not in their original condition or are returned after the 7-day window.

Privacy and Data Protection

Your privacy is important to us. By using our website, you consent to the collection and processing of your personal data in accordance with our Privacy Policy. We implement security measures to protect your information but cannot guarantee complete security.

Intellectual Property

All content on Glopetra.com, including text, images, logos, and product designs, is protected by copyright and intellectual property laws. You may not use, modify, or reproduce any content without prior written consent from Glopetra.

Limitation of Liability

Glopetra is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the product in question.

Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes will be resolved in the appropriate courts of India.

Changes to Terms

Glopetra reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website constitutes your acceptance of those changes.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:
Email: glopetracosmetic@gmail.com
Phone: +91 9888001229