Terms And Condition

Welcome to Glopetra, your trusted online destination for dermatologically tested skincare products. These Terms of Service (“Terms”) govern your access to and use of www.glopetra.com (“Website”, “Site”, “Service”). By browsing, accessing, or purchasing from our Website, you agree to comply with and be legally bound by these Terms, along with our Privacy Policy and other posted policies.

1. Acceptance of Terms

By using Glopetra.com, you confirm that you have read, understood, and accepted these Terms and any future updates. Glopetra reserves the right to modify or update these Terms at any time without prior notice. Continued use of the Website after changes are published constitutes acceptance of the revised Terms.

2. Eligibility & Permitted Use

You must be at least 18 years of age or the legal age in your jurisdiction to use this Website. You agree to use the Website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the Site.

You agree not to:

  • Use the Website for fraudulent or unlawful activities

  • Attempt to gain unauthorized access to systems or data

  • Introduce viruses, malware, or harmful code

  • Misuse or exploit Website content or services

3. Product Information & Availability

We make every reasonable effort to display accurate product descriptions, ingredients, images, pricing, and availability. However, we do not guarantee that all information is free from errors or omissions.

Product details, pricing, availability, and offers may be modified or discontinued at any time without prior notice. Glopetra reserves the right to correct inaccuracies or cancel orders affected by incorrect information.

4. Account Registration

To place an order, you may need to create an account. You agree to provide accurate and current information and to maintain the confidentiality of your login credentials.

You are solely responsible for all activities conducted through your account. If you suspect unauthorized access, you must notify us immediately.

5. Orders & Payments

All orders placed on Glopetra.com are subject to acceptance and availability. Order confirmation does not guarantee fulfillment.

We accept payments through secure online payment gateways, including debit cards, credit cards, and other methods available on the Website. By placing an order, you confirm that:

  • Payment details provided are accurate and authorized

  • You have the legal right to use the selected payment method

Prices and availability are subject to change without notice.

6. Replacement Policy

Your satisfaction is important to us. We offer a 7-day replacement policy under the following conditions:

Incorrect Product

If you receive a product different from what you ordered, please email us with:

  • A clear image of the received product

  • Your order number

We will arrange a free replacement.

Damaged Product

If your product arrives damaged, email us images of the damaged item along with your order details. A replacement will be sent at no additional cost.

Incomplete Order

If items are missing from your order, notify us immediately with your order details. Missing items will be dispatched promptly.

7. Refund Policy for Prepaid Orders

If you wish to cancel a prepaid order, please contact us via email or phone during business hours. Cancellations depend on shipment status.

  • Approved refunds will be processed within 7 working days

  • If a prepaid order is returned to us, a full refund will be issued to the original payment method or bank account

8. Returns & Exchanges

Returns and exchanges are accepted in accordance with our Return & Exchange Policy. Requests must be raised within 7 days of delivery for damaged, defective, or incorrect products.

We reserve the right to reject returns or exchanges if:

  • Products are used or not in original condition

  • Requests are made beyond the 7-day window

9. Privacy & Data Protection

Your privacy matters to us. By using our Website, you consent to the collection and use of personal data in accordance with our Privacy Policy.

While we implement appropriate security measures to protect your data, no system can guarantee absolute security.

10. Intellectual Property Rights

All content on Glopetra.com — including text, images, logos, graphics, product designs, and branding — is the intellectual property of Glopetra or its licensors and is protected under applicable copyright and intellectual property laws.

Unauthorized copying, reproduction, modification, or distribution is strictly prohibited.

11. Disclaimer of Warranties

All products and services are provided on an “as is” and “as available” basis. Individual results may vary depending on skin type and usage. Glopetra does not guarantee specific outcomes from product use.

12. Limitation of Liability

To the maximum extent permitted by law, Glopetra shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Website or products.

Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Glopetra, its directors, employees, partners, and affiliates from any claims, losses, damages, or expenses arising from your use of the Website or violation of these Terms.

14. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of India.

15. Termination

Glopetra reserves the right to suspend or terminate access to the Website at its sole discretion if these Terms are violated or if user activity is deemed harmful or unlawful.

16. Contact Information

For any questions, concerns, or support related to these Terms, please contact us:

Email: glopetracosmetic@gmail.com
Phone: +91 9888001229

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. If you do not agree with any part of these Terms, please discontinue use of the Website.